Mobile Apps for iOS and Android

Please note that this option is only available for subscription licence users.

 

Features include

  • List, read and file emails from your Microsoft 365 mailbox folders

  • Compose new emails

  • File multiple emails

  • Reply and forward emails with a prompt to file

  • Search for and open emails in your mailbox or filed in Microsoft 365

  • Reply to, or forward filed emails

  • Mark emails as read or unread

  • Choose your filing defaults

  • Set reminders to file recently read emails

Available on latest version of Mail Manager App on Google Play and Apple Stores

  • Add a comment before filing

  • Edit the subject before filing

  • The option to move emails to Filed Folders if enabled

  • Advanced Searching (requires additional configuration)

  • Improved contact selection (requires re-approval of the Mobile Apps scopes by Admin/IT Support)

 

Know limitations

  • Filing to Non-Microsoft 365 locations requires additional configuration. Please contact support.mailmanager@ideagen.com if you would like to set this up.

  • Searching non-Microsoft 365 locations is not supported.

  • Tablets are NOT supported.

  1. Mobile phone (Minimum operating system)

    • iOS - 13.0 (released September 2019)

    • Android - 7.0 (released August 2016)

  2. Microsoft account type

    • Microsoft 365 Work or Microsoft 365 School

    • Personal accounts are not supported

  3. Email server

    • Microsoft Exchange Online

  4. Supported filing destinations

    • SharePoint Online

    • Microsoft Teams

    • OneDrive for Business

  5. Mail Manager for Windows

    • Version is 10.1 or above

    • Subscription licence (check your licence details via Help > About Mail Manager)

    • Share locations with mobile devices' enabled via User preference > Microsoft 365

  6. Outlook for Windows

  7. Mail Manager app approvals

    • The following apps need to be approved by your organisation (using a Microsoft 365 administrator) account to allow the app access the user's emails and SharePoint etc.

      1. Mail Manager Desktop

      2. Mail Manager Web Add-in

      3. Mail Manager Teams Discovery (optional)

      4. Mail Manager Background Services (optional)

      5. Also see: Microsoft 365 App Approvals

 

Approve now

  1. In Outlook on your Windows PC select Mail Manger Tools > User Preferences > Microsoft 365 and enable Share locations with mobile devices e.g.

  2. Download and install the Mail Manager app on your mobile:

  3. Open the app on your mobile

  4. When prompted sign-in using your Microsoft 365 credentials

  5. Review the inbuilt tutorials

  6. The app will then connect to your Microsoft 365 mailbox

  7. You will see a list of your emails, which you can read and file etc.

  1. Before filing options to edit the subject and add a comment

  2. The option to move emails to Filed Folders if enabled

  3. Advanced Searching

    Note: Available from Desktop v12.0

    1. Allows the user to search a specific filing location using filters such as To; From; Subject; Between; Attachments (Yes with Attachment Name, No), Dates

    2. Are you an admin?

    3. To allow permission for Mail Manager to populate your SharePoint index, you need to approve the scope for the Background Services Approve the Background Services

    4. Then you will need to enable this feature. To do so, please contact support.mailmanager@ideagen.com

  4. Improved contact selection

    1. Allows the user to select the contacts from the global address list of the organisation

    2. Are you an admin?

  5. Filing to non-Microsoft 365 locations

    1. Users can now file to non-M365 locations available on the Mobile Apps

    2. Are you an admin?

      • To enable this feature, please contact support.mailmanager@ideagen.com

    Filing to non-Microsoft 365 locations is limited to filing only (i.e. does not apply to searching on the mobile)

    Note: Available from Desktop v12.0